Privacy Policy
This privacy policy (“Privacy Policy”) applies to metrostar.com (“Site”) and explains how we collect, use, and disclose the information we collect from you via the Site. By using the Site, you agree that you have read, understand, and agree to this Privacy Policy. MetroStar Systems Inc., (MetroStar) encourages you to periodically review this statement as it may change at MetroStar’s sole discretion. If you have any questions regarding this Privacy Policy, please contact us at info@metrostar.com
Retention of Your Information
MetroStar collects personally identifiable information about you using inquiry and registration forms and details you provide to MetroStar either online or offline.
What do we collect?
MetroStar collects two types of data through our website. First, information users provide directly—this includes form submissions for marketing (like name, email, job title, and company) and job applications (such as resumes, contact details, employment history, and work eligibility). Second, we collect behavioral data through cookies and tools like Google Analytics, including page views, time on site, IP address, and device/browser details.
How do we use it?
We use marketing data to respond to inquiries, provide requested resources, tailor content, and measure campaign performance. For job applicants, we use submitted information to assess qualifications, communicate during the hiring process, and support talent acquisition efforts. Web analytics help us improve user experience and site functionality for all visitors.
Why do we process it?
We process data to support legitimate business operations—connecting with users, improving user experience, and recruiting qualified candidates. Marketing and analytics data help us understand our audience and serve relevant content. Job application data is processed to evaluate candidates and fulfill our recruiting process.
What is the legal basis?
We rely on consent (when users submit forms or accept cookies), legitimate interest (to improve services and security), and contractual necessity (when responding to inquiries or processing job applications). For applicants, data is also processed as part of pre-contractual steps.
What is the retention period?
Marketing contact data is retained in HubSpot for up to two years after the last interaction (such as form submissions, email opens, or site visits). Google Analytics data is kept for 14 months. For job applicants, data submitted through our applicant tracking system is retained according to our configured data retention rules. We review these settings periodically to stay aligned with privacy best practices.
Use & Disclosure of Personally Collected Information
MetroStar uses your data for purposes that could include:
- Conducting market research surveys
- Measuring interest in and improving the website and MetroStar services
- Providing you with information about services MetroStar offers
User Rights: Consent & Withdrawal
You may stop the delivery of marketing emails by following the instructions accompanying a particular communication or by contacting MetroStar at info@metrostar.com. For any reasons other than those mentioned above, you will be notified when MetroStar will share personal information about you with third parties, and you will have an opportunity to choose not to have MetroStar share such information.
MetroStar also uses information in an aggregate form (so that no individual user is identified):
- To build marketing profiles
- To aid strategic development
- To gauge usage of the website
Artificial Intelligence Statement
This section of the privacy policy applies only to information processed by MIRA (“Agent”), an artificial intelligence (AI) assistant MetroStar employs on its Site.
In some jurisdictions, MetroStar may enable AI tools and other interactive experiences that facilitate certain actions you may take on the Site, such as applying to a job, company research, scheduling and participating in an interview, optimizing job listings or otherwise interacting with the Site, Employers, or Job Listings on our Site.
Like all AI tools, the AI tools used by MetroStar may sometimes give inaccurate or inappropriate information that does not represent MetroStar’s views. You should always review any AI-generated content. We’ll continue to build on these efforts and integrate additional safeguards as we improve our use of AI.
AI Data Storage & Security
What We Collect
MetroStar gathers two kinds of information when you use our career site and AI tools such as MIRA (the “Agent”). First, any information you directly submit to the Agent, such as your name, e-mail, phone number, resume, work history, certifications, work-eligibility answers, or optional equal-opportunity information. If you include personal information in your submissions, the Agent will process that personal information.
Second, session data that is captured automatically: page views, clicks, time on site, IP address, basic device or browser details, and the job-matches or recommendations the Agent generates during your visit. If you turn on the “Don’t save my session” toggle before you start, none of this session data is stored after you close the page.
How We Use the Information
We use information processed through the Agent for a variety of purposes. For example, we use the information to operate the Agent, including to match you with open roles, tailor job suggestions, and guide you through the application steps. We also use the data to improve the Agent’s performance, check for fairness, provide and improve user support, and keep the service secure. We additionally create high-level statistics that help us understand site performance and candidate interest, but these reports never identify you personally. We may also use the information with your consent or as otherwise disclosed at the time information is collected.
Why We Process the Data
The information helps us run an efficient hiring process, provide every candidate a personalized experience, and evaluate qualifications before any employment contract is offered. It also helps us meet equal-opportunity reporting rules and protect the service from misuse.
How We Share the Data
We may share the information processed by the Agent with other parties. We may share the information with third-party service providers who process information on our behalf, such as data hosting providers, or with our legal or business advisors. We may also share information with: any affiliates or joint venture partners that we may have in the future; as part of a corporate sale, merger, or acquisition or other transfer of all of part of our assets, including as part of a bankruptcy proceeding; pursuant to a subpoena, court order, governmental inquiry, or other legal process or as otherwise required by law, to protect our rights or rights of third parties, or to protect the safety or security of any person or entity; and with your consent or as otherwise disclosed at the time of data collection or sharing. We may share anonymized or aggregated information without limitation.
Retention Period
Candidate profiles, resumes, and any saved session data are kept for up to 12 months from your last activity unless you ask for earlier deletion, or laws require us to keep them for longer, such as employment laws for data about hired employees. Web analytics data from cookies is stored for 14 months before it is deleted or turned into aggregated statistics. Anonymized insights that can no longer identify you may be kept indefinitely. Sessions started with “Don’t save my session” are deleted as soon as you close the browser tab.
How You Can Opt Out or Exercise Your Rights
You can unsubscribe from marketing or job-alert e-mails using the links provided at the bottom of any marketing or job-alert message. Please see the “Email Communications” section of this Privacy Policy for more information.
Cookie preferences can be adjusted through the banner on our Site or in your browser settings. Please see the “Cookies & Other Tracking Information” section of this Privacy Policy for more information.
Cookies & Other Tracking Information
MetroStar uses cookies to help personalize your use of the website. A cookie is a small piece of information that is sent to your computer’s hard drive by the web server so that the website can remember who you are. This information may include information relating to your use of the website, information about your computer such as the computer’s IP address and browser type, demographic data, and if you arrived at the website via a link from a third-party site, the URL of the linking page. If you are a registered user, this may include your name and email address for verification purposes.
MetroStar uses information from cookies for purposes that could include:
- Identifying returning users and registrants
- Enabling you to move more easily around the website
- Tracking your use of the website to better develop the website in accordance with your requirements
- Building up a demographic profile
If you do not want to help us learn how to improve our website, products, offers, and marketing strategy, then you may choose to set your web browser to not accept cookies. Your browser can be configured to accept cookies, request your specific acceptance of a cookie, or disable cookies entirely. You will still be able to fully navigate our Site if you choose to refuse or disable cookies. From time-to-time MetroStar could permit third-party companies to set cookies on the website for purposes that could include market research, revenue tracking, or improving the functionality of the website. Our Site may contain links to other websites, including various social media websites.
Users may opt-out of Google’s use of cookies by visiting the Google Advertising Opt-out Page. Users may opt-out of Google Analytics by visiting the Google Analytics Opt-out Page. Users may opt-out of third-party vendor use of cookies by visiting the Network Advertising Initiative Opt-out Page.
Third-Party Linking
We do not regularly review materials on websites linked to this Site and do not necessarily endorse the materials appearing on any linked websites. We assume no responsibility for the content or the policies and practices of such other websites. We encourage you to be aware when you leave our Site and to read the privacy policies of any other website that you visit.
Email Communications
If you subscribe to receive email communications from us, we may send you email communications to alert you to company news and provide you with other company information. In addition, if you signed up to receive information regarding job openings that may be of interest to you, we may send you email communications based on the preferences you specified in connection with signing-up for such communications. We may also contact you regarding any jobs for which you applied, even if you did not sign-up to receive ongoing communications from us. If at any time you would like to stop receiving these email communications, you can follow the opt-out procedures described in such email.
Security
We follow generally accepted industry standards to protect against unauthorized access or use, alteration, unlawful or accidental destruction, and accidental loss of the information we collect. That said, no data security measures are 100 percent secure. Therefore, while we implement reasonable physical, technical, and administrative measures to protect the information we collect, we cannot guarantee its absolute security.
Children Under 13
The website is not intended for use by persons under thirteen (13) years of age. MetroStar does not intentionally collect any information on children under thirteen (13) years of age.
Changes to This Policy
We have the right to change this Privacy Policy without prior notification to you. If we make a change to this Privacy Policy, we will change the effective date above. We suggest you review this Privacy Policy from time to time. If we materially change our privacy practices with respect to the information we have collected from you, we will attempt to provide you with notice of such changes via email or by posting a notice on our Site.
Contact
If you have any questions regarding the Privacy Policy, please contact us at info@metrostar.com
