Culture Guide

A Workplace Reimagined

Behind every innovation, every award, and every back of the napkin idea is a team of truly exceptional people. Whether MetroStar employs 3 or 300, we’ve never lost sight of the fact that our people and culture are our lifelines. No matter where you land here, our culture is ingrained into every inch of our organization. Yes, we have fun stuff like happy hours, ping pong, foosball, and t-shirts. But, these are just perks. The core of our culture is a shared passion, vision, and courage to disrupt the IT landscape.

Table of Contents

Who is MetroStar?

What We Believe

Life at MetroStar

Join the Team

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From Our Co-Founders

Since MetroStar was founded, we have understood that a core component of our success as a company would rely on creating a culture and a brand based on a shared passion, vision, and courage to disrupt the IT landscape. This culture is what continues to inspire us as we have grown from a team of 3 to nearly 500, and it binds us with a shared sense of curiosity, creativity, and confidence.​

As MetroStar continues to grow, our solutions and digital services will constantly evolve to enable transformation. The essence of #MetroStarCulture is our collective desire to solve complex IT challenges, build innovative solutions, and evolve world-class services with the best people in the industry.​

Our hope is that you will see the fingerprints of your contributions on our ever-expanding culture, and that you will always feel empowered to grow, learn, and achieve extraordinary things during your time here.

Welcome!

Change to picture of Rob + Ali

Welcome!

Change to picture of Rob + Ali

From Our Co-Founders

Since MetroStar was founded, we have understood that a core component of our success as a company would rely on creating a culture and a brand based on a shared passion, vision, and courage to disrupt the IT landscape. This culture is what continues to inspire us as we have grown from a team of 3 to nearly 500, and it binds us with a shared sense of curiosity, creativity, and confidence.​

As MetroStar continues to grow, our solutions and digital services will constantly evolve to enable transformation. The essence of #MetroStarCulture is our collective desire to solve complex IT challenges, build innovative solutions, and evolve world-class services with the best people in the industry.​

Our hope is that you will see the fingerprints of your contributions on our ever-expanding culture, and that you will always feel empowered to grow, learn, and achieve extraordinary things during your time here.

We’re a dynamic, innovative team. ​New skills, new ideas, and new DNA drive a new path forward for growth across all levels of the organization.​

Our Mission:

A passion for our people. Value for our customers.

Our value-focused DNA​ has made us one of the ​fastest-growing technology providers in the industry.

The little picture bubbles on the DNA from the PDF didn’t make sense here since it was just labeled pictures

Culture doesn’t just happen. It’s a cautious, calculated investment across all levels of the organization to nurture and provide human capital with the resource to thrive.

Some Company Stats

Working out how to incorporate the infographic. Might restructure it so it’s a horizontal side scroller.

Our Customers + Industries

  • U.S. Department of Agriculture​​
  • General Services Administration​​
  • U.S. Department of Commerce​​
  • Environmental Protection Agency​​
  • U.S. Patent & Trademark Office​

Learn more about Federal Civilian

  • U.S. Department of Agriculture​​
  • U.S. Department of Homeland Security​​
  • U.S. Department of Justice​​
  • U.S. Department of State​​
  • Federal Bureau of Investigation​

Learn more about National Security

  • U.S. Air Force
  • U.S. Army
  • U.S. Marine Corps
  • U.S. Navy

Learn more about Defense

  • Mainstreet Bank
  • U.S. Department of Treasury
  • American Armed Forced Mutual Aid Association
  • Federal Housing Agency

Learn more about our Financial Sector customers

  • U.S. Department of Health & Human Services
  • BIH IT Acquisition & Assessment Center
  • New York City Health + Hospitals

Learn more about our Health IT customers

What You Can Tell Your Friends:

I work with government agencies to solve some of their toughest IT and business challenges. Together, with my team, we are transforming the way the government delivers digital services to citizens, military, and our partners to provide a more perfect union.

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Our Story

Our story began by creating tools that empowered developers to build faster solutions across the World Wide Web. Today, our teams support dozens of agencies, hundreds of thousands of users, and millions of Americans.

Some of these milestones are kind of repetitive, it would be good to add some more now that we don’t need to worry about the structure as much. I’d like to add some little icons or imagery to each block to help make it more fun/colorful.

Awards

We’re a company of builders, technologists, artists, and everything in between. We know that the best teams are ones where different backgrounds comes together to power change.

Maybe here would be a good “join the team” cta to drop to the bottom

Our Culture’s Heartbeat

Our Values Propel Us Towards Our Shared Vision

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Our Culture Code serves as a compass that helps us navigate through challenges and make difficult decisions. They provide clarity and direction, ensuring that we stay true to our principles even in times of uncertainty. By upholding our Culture Code, we maintain the integrity and trust that are essential to our success.

Our Culture Code also shapes our relationships and interactions within MetroStar. They set the tone for how we treat one another, fostering respect, empathy, and collaboration. By living our Culture Code, we create an environment where every individual feels valued, heard, and supported, enabling us to harness the collective power of our diverse talents.

Ultimately, our values are not just words on a page; they are the embodiment of MetroStar’s character and aspirations. They inspire us to continuously strive for excellence, to push the boundaries of innovation, and to make a positive impact on the world.

Our Culture’s Heartbeat

Our Values Propel Us Towards Our Shared Vision

We can swap out these pictures for different ones

Our Culture Code serves as a compass that helps us navigate through challenges and make difficult decisions. They provide clarity and direction, ensuring that we stay true to our principles even in times of uncertainty. By upholding our Culture Code, we maintain the integrity and trust that are essential to our success.

Our Culture Code also shapes our relationships and interactions within MetroStar. They set the tone for how we treat one another, fostering respect, empathy, and collaboration. By living our Culture Code, we create an environment where every individual feels valued, heard, and supported, enabling us to harness the collective power of our diverse talents.

Ultimately, our values are not just words on a page; they are the embodiment of MetroStar’s character and aspirations. They inspire us to continuously strive for excellence, to push the boundaries of innovation, and to make a positive impact on the world.

Welcome to Our Community!

We value diversity, knowing our differences make us stronger. We celebrate and respect unique perspectives and backgrounds, creating an inclusive atmosphere. Innovation is in our DNA. We push boundaries, challenge the status quo, and encourage out-of-the-box thinking, experimentation, and risk-taking, recognizing that failure can lead to success.

We are obsessed with growth, offering continuous learning opportunities, mentorship, and a supportive yet challenging environment. We invest in our employees’ professional and personal growth, believing their success is our success. We uphold the highest ethical standards, fostering open and honest communication, trust, and strong relationships with our team members, customers, and partners. We make a positive impact on our communities through corporate social responsibility initiatives, supporting causes that align with our values.

At MetroStar, we are a community. We support each other, celebrate successes, and provide a nurturing environment where everyone can thrive. Our culture is the foundation of our future, and we are excited to have you join us on this journey.

Ali Reza Manouchehri
CEO + Co-Founder, MetroStar

Welcome to Our Community!

We value diversity, knowing our differences make us stronger. We celebrate and respect unique perspectives and backgrounds, creating an inclusive atmosphere. Innovation is in our DNA. We push boundaries, challenge the status quo, and encourage out-of-the-box thinking, experimentation, and risk-taking, recognizing that failure can lead to success.

We are obsessed with growth, offering continuous learning opportunities, mentorship, and a supportive yet challenging environment. We invest in our employees’ professional and personal growth, believing their success is our success. We uphold the highest ethical standards, fostering open and honest communication, trust, and strong relationships with our team members, customers, and partners. We make a positive impact on our communities through corporate social responsibility initiatives, supporting causes that align with our values.

At MetroStar, we are a community. We support each other, celebrate successes, and provide a nurturing environment where everyone can thrive. Our culture is the foundation of our future, and we are excited to have you join us on this journey.

Ali Reza Manouchehri
CEO + Co-Founder, MetroStar

I already used chatgpt to shorten this…it might be good to go through and trim things down wherever there are beefier blocks of text

Our Culture Code

TRUST

Trust is built on unwavering integrity, mutual confidence, collaborative spirit, and transparent accountability.

HUMILITY

Humility guides our growth through active listening, empathy, shared success, embracing diversity, and continuous learning.

IMAGINATION

Imagination propels us as we foster creativity, champion curiosity, and embrace perpetual innovation to grow and evolve.

NO SURPRISES

No Surprises involves clear, proactive, communication, especially when it’s hard. Transparency is critical to resilient relationships.

KINDNESS

Kindness roots all our interactions as we prioritize respect, empathy, and compassion with a commitment to well-being and positive intent.

Our Ways of Working

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People First

By adopting a people-first approach, we ensure that our decisions, products, and services prioritize the well-being, happiness, and success of people. We value empathy, compassion, and inclusivity, to create positive impacts for the people around us.

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Collaborative

We foster a culture of collaboration where team members from diverse backgrounds share ideas, insights, and expertise. We encourage open communication, and active participation to leverage the collective superpowers of our team.

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Results-Oriented

We prioritize efficiency, effectiveness, and meaningful impact aligned to our strategy map and BHAG. We set clear goals and objectives, and we work with determination and accountability to deliver results.

People First

By adopting a people-first approach, we ensure that our decisions, products, and services prioritize the well-being, happiness, and success of people. We value empathy, compassion, and inclusivity, to create positive impacts for the people around us.

Collaborative

We foster a culture of collaboration where team members from diverse backgrounds share ideas, insights, and expertise. We encourage open communication, and active participation to leverage the collective superpowers of our team.

Results-Oriented

We prioritize efficiency, effectiveness, and meaningful impact aligned to our strategy map and BHAG. We set clear goals and objectives, and we work with determination and accountability to deliver results.

Welcome Aboard!

The people I get to work with inspire me to be better every day! MetroStar is on a serious growth trajectory, and I’m excited to help shape the future of the organization.​

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Starting a new job can be intimidating. It’s important for us to help our new people successfully navigate their transition by providing several resources, including a designated mentor, team meet and greets, and a 90-day roadmap ​
custom-tailored by your manager.
Use Microsoft Teams to help you stay connected with your co-workers or to find instant company news and events in our Corporate Communications channel. Once a month, tune in for our Huddle, a forum where we keep employees up-to-date with the latest from our leadership team. Look out for communications like our quarterly Mashup, a newsletter with the inside scoop on what’s happening in the company or tune into our quarterly CEO fireside (which is Hybrid!). We celebrate all things big and small and strive to foster a sense of community across the organization. These components of our communications are essential to staying connected to those we care about the most – our people.
Our team is committed to upholding its open-door policy. Our technical, operations, and management teams are ready and willing to answer any questions you may have. We also have an ethics line for employees to share concerns they might be feeling a little shy about.
Employees have free access to MetroStar University, customized career paths, and an Individual Career Development Plan (ICDP) with $2,000 per year to spend on tools to advance their interests and careers. Take advantage of these resources and free courses to develop your soft and technical skills offered throughout the year.

Balanced Life

We recognize everyone’s life has unique rhythms, priorities, and obligations. Because of this, we believe in a culture of trust, where our people manage their own time. ​
Our Paid Time Off (PTO) Policy is ever evolving to fit our people’s needs. You receive 4 weeks of base PTO when you start your journey at MetroStar without a waiting period or accruals. PTO increases based on tenure with a cap at 7 weeks on your 10-year anniversary. We also have supplemental leave programs to explore, like maternity leave and military leave (among others!)​
Some things to keep in mind when requesting PTO:

  • Keep open communications with your manager​
  • Keep open communications with your team
  • Don’t disregard deadlines​
  • Make sure your deliverables are met​
  • Help your team plan for your PTO
  • Go on vacation
  • Share your awesome pictures with us
  • Come back with fresh ideas!

The culture is great – employees are open and collaborative and there are a number of company-organized events each month to promote healthy lifestyle and work-life balance.​​

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Look Forward To

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Working with Talented Colleagues
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Employee Morale Activities
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Open-Source Communities & Sandboxes
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Tech & Industry Conferences
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Team Building Events
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Community Services Activities

The people that work here are passionate about what they do, extremely skilled in not only their fields, but others as well. My team cares about me as a professional within my career not only the bottom line.

We’ve Got You Covered

We make sure to constantly assess and update our employee benefits and coverage to evolve with our people, ensuring their needs are met.

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401(k) + Roth IRA
paper with a pencil and lightbulb on top
Career Development
life ring
Employee Assistance Program
document with tooth on top and a magnifying glass looking over
Dental + Vision
wheel chair with heart shield on top
Life & Disability
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Medical
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4+ Weeks PTO
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Voluntary Insurance
Questions?
Questions?

I think this goes to the contact page, we can remove or have it go elsewhere

Giving Back to Our Community

In order to power change in the technology industry, we must also empower those around us. Our Collaborative Action of Responsible Employees for Society (CARES) program focuses on giving back because it’s simply the right thing to do. Our three primary focus areas are:

The carousel combines them all, would it be better to break up the organizations into the different columns?

Health & Humanitarian

We strive to build a better tomorrow through strategic investments and partnerships. Donating to non-profits that push for greater health and wellness in our communities is a top priority.​

Education & Empowerment

We push to inspire the next generation of technologists, entrepreneurs, and artists. Working with universities and educational non-profits helps MetroStar ensure we share our skills and resources with those who want to grow.

Hometown Heroes

We continuously thank the everyday heroes and veteran communities for their sacrifices. We back missions that support our service members and essential workers.

MetroStar Voices: Culture & Tech Podcasts

Stream Our Culture & Design Podcast

Mock IT is a design and culture podcast sponsored by MetroStar. Hosts Liz and Rachel are passionate about all things design and tech. Listen for an inside look at how two friends navigate creating human-centered design solutions for the government while exploring emerging tech trends. The duo often invite their peers and industry experts on the show to chat about their careers and discoveries.

Listen to the latest episode:

Stream Our Veteran Podcast

For over two decades, MetroStar has partnered with the armed forces to protect and empower our service members through technology. We’re proud to be a part of many veterans’ journeys as they transition to civilian roles. Civvies is our chance to share the stories and experiences of the community.

Listen to the latest episode:

Always Making Great Memories

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MetroStar’s brand is a reflection of our people and our culture – unified in purpose and passion. Our story is always evolving, and like all organisms, it requires care, cultivation, and protection. Our culture’s growth depends on dedicated people, diverse views, and innovative ideas. What you build today will define the kind of company MetroStar is tomorrow.​​​

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It’s Your Turn

Inspired to power change? We’d love to hear from you and have you on our team.

It’s Your Turn

Inspired to power change? We’d love to hear from you and have you on our team.

careers
careers